Modernize Commercial Operations
Outdated processes slowing down sales cycles? Let’s digitize and automate.
- Smart Quote-to-Cash: Configure Salesforce CPQ (Configure-Price-Quote) to automate complex pricing, contracts, and approvals for industrial equipment or custom orders.
- AI-Driven Sales Forecasting: Prioritize high-value leads with Einstein Analytics, reducing guesswork and aligning production with demand.
- Unified Customer Insights: Break down silos between sales, marketing, and production teams with a 360° view of customer interactions.
Softlogan’s Role: We integrate Salesforce with your ERP (e.g., SAP, Oracle) to synchronize orders, inventory, and customer data—no more manual entry or delays.
Transform the Service Experience
Turn post-sale service into a loyalty-building powerhouse.
- Proactive Maintenance: Use IoT sensors and Service Cloud to predict equipment failures before they happen—schedule fixes during downtime.
- Augmented Reality (AR) Field Service: Equip technicians with AR tools via Salesforce Field Service Mobile for instant repair guidance.
- Self-Service Portals: Let customers track service requests, access manuals, or order parts 24/7—freeing up your team for complex tasks.
👉 Softlogan’s Role: We build tailored service workflows, from IoT integrations to AI-powered chatbots, ensuring faster resolution times and happier customers.
Simplify Partner Engagement
Strengthen relationships with suppliers, distributors, and contractors.
- Partner Portals: Give suppliers real-time access to order status, forecasts, and compliance docs via Salesforce Experience Cloud.
- Channel Management: Track distributor performance, automate incentives, and share marketing collateral seamlessly.
Collaborative Innovation: Co-develop products or resolve supply chain bottlenecks with shared Salesforce workspaces.
Softlogan’s Role: We design secure, role-based portals that align incentives, reduce friction, and turn partners into growth allies.
