Non-Profits – Implementation services

Turn supporters into advocates with targeted, heartfelt outreach.

Challenges You Face:

• Fragmented communication across email, social media, and events.
• Low volunteer retention and engagement.
• Struggling to measure campaign ROI.

How Softlogan Delivers Results:

• Omnichannel Journeys: Coordinate emails, SMS, social media, and direct mail via Marketing Cloud.
• Volunteer Management: Match skills to opportunities, track hours, and automate recognition with Salesforce Volunteer Management.
• Advocacy Campaigns: Mobilize supporters with Experience Cloud petitions, event sign-ups, and legislative action alerts.
• Impact Storytelling: Use Salesforce CMS to share success stories and real-time updates with donors.

👉 Softlogan’s Role:
We build branded portals for volunteers, donors, and partners to foster community and transparency.

Track beneficiaries, measure outcomes, and report with confidence.

Challenges You Face:

• Siloed data hindering program visibility.
• Struggling to quantify outcomes for grantors and stakeholders.
• Manual reporting slowing down decision-making.

How Softlogan Delivers Results:

• Case Management: Track beneficiaries, services delivered, and outcomes in real time.
• Impact Dashboards: Visualize metrics like meals served, students mentored, or trees planted with Tableau integration.
• Partnership Portals: Collaborate with NGOs, governments, and corporate sponsors via Experience Cloud.
• Compliance Automation: Generate audit-ready reports for funders like UNICEF, USAID, or private foundations.

👉 Softlogan’s Role:
We configure Salesforce to align with your program logic models and Theory of Change frameworks.

• Certified Nonprofit Experts: 80% of our team holds Salesforce NPSP and Philanthropy Cloud certifications.
• Pre-Built Accelerators: Jumpstart projects with our:
• Donor Journey Toolkit (prebuilt email templates, dashboards)
• Grant Management Playbook
• Volunteer Onboarding App
• Cost-Effective Solutions: Sliding-scale pricing for small nonprofits and NGOs.
• GDPR/CCPA Compliance: Protect donor data with encryption and role-based access.

Challenge: A climate nonprofit struggled with disjointed donor data and missed grant deadlines.
Softlogan’s Solution:

• Implemented Salesforce NPSP with automated grant workflows and Marketing Cloud journeys.
• Results:
• 50% increase in recurring donations in 6 months.
• 30% faster grant reporting with centralized dashboards.
• 2,000+ new advocates mobilized through Experience Cloud campaigns.

Collaborative, Transparent, and Mission-Aligned:

1. Discovery Workshop: Map your fundraising, programs, and stakeholder needs.
2. Custom Configuration: Migrate data, integrate tools, and train your team.
3. Go-Live & Beyond: Launch with confidence, backed by post-implementation support.

• Emergency Fixes: Resolve donation portal crashes during Giving Tuesday.
• Hybrid Teams: Blend onshore strategists with offshore admins to reduce costs.
• Outcome Analytics: Quarterly reviews to refine programs and prove impact.

• Free Impact Assessment: Identify gaps in your current tools and processes.
• Nonprofit Starter Kit: Download our guide to Salesforce best practices.